Privacy policy

Privacy Policy

Last updated: April 2, 2026

At Tiny Things, we are committed to protecting your privacy and handling your personal information in a safe and responsible manner.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.

1. Information We Collect

We may collect the following types of personal information:

  • Personal details: Name, email address, phone number
  • Address information: Billing and shipping addresses
  • Payment information: Credit/debit card details (processed securely via third-party providers)
  • Account information: Login details and preferences
  • Order information: Products purchased, returns, and transaction history
  • Device information: IP address, browser type, time zone, cookies
  • Usage data: Pages visited, time spent on the site, interactions

2. How We Collect Information

We collect your information when you:

  • Make a purchase
  • Subscribe to emails or marketing
  • Contact customer support
  • Browse our website (via cookies and tracking tools)

3. How We Use Your Information

We use your information to:

  • Process and fulfil your orders
  • Communicate with you about your orders or inquiries
  • Provide customer support
  • Improve our website and services
  • Personalise your shopping experience
  • Send marketing emails (only if you opt in)
  • Prevent fraud and ensure security

4. Sharing Your Information

We may share your information with trusted third parties, including:

  • Shopify (our eCommerce platform)
  • Payment providers
  • Shipping and logistics partners
  • Marketing and analytics providers

We only share information necessary for these services and do not sell your personal data.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Improve website functionality
  • Understand user behaviour
  • Deliver relevant advertising

You can manage or disable cookies through your browser settings.

6. Data Security

We take reasonable precautions to protect your personal information. However, no method of transmission over the internet is 100% secure.

7. Data Retention

We retain your personal information only as long as necessary to:

  • Fulfil orders
  • Comply with legal obligations
  • Resolve disputes

8. Your Rights 

You may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your data
  • Opt out of marketing communications

To exercise your rights, contact us at the email below.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

10. Children’s Privacy

Our website is not intended for individuals under 18. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.

12. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us:

Tiny Things
📧 Email: hello@tinythings.com.au
📍 Newcastle, Australia